Communication skills determine the extent of followership. People don’t follow if they don’t understand and buy-in to a leaders’ vision and mission. Additionally, communication expresses a persons’ ways of thinking, being, and intentions. Those three determine what is done and performed.
Communication skills empower people
Milestones, Inc. educates people about themselves and their thinking, being, and doing. We teach how to “speak the language” of others to increase understanding, trust, and collaboration. To set the foundation of communication skills, we teach a process that is based on listening and seeking to understand. Most programs, such as our Get Buy-In™ and Communication Seminars, include individual online assessments and incorporate active listening, the power of questions, and how to deal with “difficult” people.