Hero, Villain, Victim Triangle Whether you are a Professional Coach or a Manager coaching an employee, be aware of your own and others’ roles. Be alert to when you take on the role of “Hero.” It may start as helping and end up as rescuing. The “Villain” role looks like a blamer and …
Archives for October 2017
Getting Buy-In
When Milestones’ CEO Brett Miles speaks about getting buy-in, people react in two ways: They get it. They buy-in to the concept. Take a American Society for Quality convention in Irvine, California. Seventy members who make quality control their business caught Miles’ pitch. As Brett …