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TKI
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world's best-selling
instrument for understanding how different conflict-handling modes
or styles affect personal and group dynamics and for learning how
to select the most appropriate style for a given situation. The TKI
has been used successfully by businesses, educators, and organizational
development professionals for over 25 years. Benefits of the TKI:
- Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles
- Provides a pragmatic approach to conflict resolution
- Helps to initiate safe and productive dialogue about conflict resolution
- Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined
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